Terms and Conditions

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Welcome to Cold Company Clothing!

These terms and conditions outline the rules and regulations for the use of Cold Company's website, located at www.coldcompany.co.uk. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Cold Company if you do not agree to take all of the terms and conditions stated on this page.

This website is operated by Cold Company. Throughout the site, the terms "we," "us," and "our" refer to Cold Company. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

You must be at least 16 years of age to use this website and purchase goods. 

All products listed on this website are subject to availability. We reserve the right to modify or discontinue any product at any time without notice. Prices of our products are subject to change without notice. We attempt to display our products and descriptions as accurately as possible, but we do not guarantee that the colours or descriptions will be completely accurate.

By placing an order with us, you agree that all information you provide is accurate and complete. All orders are subject to acceptance by us and product availability. We reserve the right to refuse any order at our discretion.

All payments must be made through the payment methods provided on our website. We use secure payment gateways, but we cannot be held liable for any issues that may arise during the payment process.

We will make every effort to dispatch products as quickly as possible, but we cannot guarantee delivery dates. Delivery times may vary depending on your location and external factors. Shipping charges and methods are outlined at checkout.

If you are not satisfied with your purchase, you may be eligible for a return or exchange within 14 days of receiving the item. Items must be in their original condition with tags attached. Sale items may not be eligible for returns. Please review our full Returns / Exchange Policy for further details.

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using this website, you agree to the terms of our privacy policy.

All content on this website, including images, text, logos, and designs, are the property of Cold Company and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content from this website without our prior written permission.

We are not liable for any damages that may occur from the use of this website, including but not limited to errors, interruptions, or delays in the site’s functionality. We are also not responsible for any loss or damage related to your purchase of our products beyond the value of the transaction.

We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website after any changes signifies your acceptance of the new terms.

These terms and conditions are governed by and construed in accordance with the laws of the UK, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.